Cherry Trader FAQ

Question 1

What is the Cherry Market Rate Tool (CMR), and how to use it?

Accepted Answer

Whether you are buying or selling, the Cherry Market Rate Tool (CMR) helps you discover the equipment's market rate. Based on over 140,000 sales transactions, the Cherry Market Rate Tool (CMR) provides price recommendations that help your equipment sell, rent, or lease faster and at the best price. Follow these steps to start using the Cherry Market Rate Tool: Log in to your account. Click on the 'CMR' icon in the navigation bar. Enter the following information: VIN number, Category, Make, Model, Year. Click the 'Evaluate Now' button. You're now ready to view the real-time market rate for your equipment and make informed pricing decisions with confidence.

Question 2

What is the “My Inventory” feature on Cherry, and how to use it?

Accepted Answer

My Inventory is a feature that helps sellers: Keep their truck and heavy equipment inventory organized in one place. Monitor real-time market trends of equipment. Cash in when the time is right to sell their inventory. Log in to your account. Click on the “My Equipment” icon in the navigation bar. Click on “Get Started” button or “New Asset” button. Choose one of the four ways to add equipment to your inventory (Connect with ELD, Import File, Add from purchase history, or Add manually). Click “Continue” button.

Question 3

How can I compare different trucks and heavy equipment on Cherry?

Accepted Answer

Cherry's comparison tool allows you to view side-by-side features and specifications for two or more listings. Using this tool, you can easily compare listings to find the one that best fits your needs. To compare listings, follow these steps: Log in to your account. Browse the catalog to find the trucks or heavy equipment you're interested in. On each listing you wish to compare, look for the “Add to Comparison” icon: Located in the top-right corner of the specific listing page or" на
"Located in the top-right corner of the specific listing page or in the top-right corner of the listing preview image (below the 'Add to wishlist' icon) while browsing the catalog. After adding desired listings, click the “Comparison” icon in the navigation bar. Once selected, you'll be able to view and compare the selected listings side by side.

Question 4

Do I need to create an account?

Accepted Answer

You do not need an account to browse active listings or use the Cherry Market Rate (CMR) feature. However, to access the following features, you’ll need to create a free account: My Inventory, Comparison Tool, Favorite Listings, Chats.

Question 5

How can I access or update my profile settings?

Accepted Answer

To access or update your personal information, click "Personal Info" under the "Account Settings" section in the sidebar menu. From there, you can: Change the general information (e.g., name, email, phone number). Delete your account (if needed). To access or update your public profile, click "Public Seller Profile" under the "Account Settings" section in the sidebar menu. From there, you can: Change your profile picture. Add or edit general business information. Connect your social media accounts. And more. Make sure to save any changes before exiting the page.

Question 6

Where can I find answers to more questions?

Accepted Answer

If you have listing-specific questions, you can contact sellers directly via message or phone to ask questions, request additional listing information, or negotiate the deal. For general guidance, check out our: Buyer’s Guide. Seller’s Guide. If you have any platform-related questions or concerns, please contact our customer support by phone at (224) 220-0932 or by email at info@cherrytrader.com.

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